Terms of sale
These conditions of sale apply to any item purchased at Yusty 1914 SA through the site www.yusty1914.com (hereinafter "the Site") and the Customer accepts them when confirming their order. Yusty 1914 may modify these Conditions of Sale at any time.
All orders made through the Site are subject to their availability and acceptance by Yusty 1914 and Yusty 1914 reserves the right to modify the range of items presented on the Site and, in particular, may limit at any time the number of items that a Customer can order in a single shopping session.
Only items that include the "BUY" button are available for sale through the Site. The Client can contact the Customer Service to obtain information on the availability of the articles.
3. REGISTRATION AND PERSONAL INFORMATION
In order to place an order through the Site, the Customer must register and create an online account as a Customer. Upon registration, the Customer will be required to provide valid and up-to-date personal information, such as their full name and email address.
Once the account registration process on the Site has been completed, the Client will receive an email in which their personal information will appear in summary form and a link to the "My Account" section of the Site, where the Client will be able to configure or modify your username, password and personal information. The Client is responsible for ensuring that its password and account are kept secret, confidential and secure at all times. Yusty 1914 will not be responsible for the improper use of the Client's account that occurs as a consequence of the access and use of the Client's password and account by third parties.
If there are variations in the information included on the Site, the Client must log in with their account and update the relevant information directly on the Site or communicate the variation to Yusty 1914 at the following email address: email@example.com.
4. PRICES, TAXES AND DELIVERY COSTS
All prices displayed on the Product pages on the European Site are inclusive of VAT and exclusive of shipping and other applicable taxes, unless otherwise specified. All prices displayed on the Product pages on the International Site are exclusive of VAT and exclusive of shipping and other applicable taxes, unless otherwise specified. Prices are given in euros.
Yusty 1914 reserves the right to modify prices and shipping costs at any time. Yusty 1914 will apply and honor the Product price and shipping costs displayed on the Site at the time of order confirmation. If due to a system error, the correct price of an item is different from that published on the Site, Yusty 1914 will contact the Client to obtain their confirmation before sending the order. The actual shipping costs and applicable VAT will be specified in the order before the Customer is asked to confirm their order, also appearing on the Order Confirmation and the invoice (if the Customer wishes to receive the invoice). Shipping charges (if applicable) are detailed in the shipping information available on the Site.
5. PAYMENT METHODS
Yusty 1914 accepts the following forms of payment to buy in the online store:- Credit card (VISA, MasterCard, American Express)
For your greater security, credit card payments will be processed through the 3D Secure system, so you may have to provide your security code on your bank's website. In compliance with current legislation in Spain, we must issue an invoice for purchases over €3,000. In these cases, we will ask you to provide us with your NIF. When placing the order, the Customer must enter the payment details in the corresponding form. Yusty 1914 will not store the Customer's payment card number or security code.
Payment card holders are subject to validation and authorization checks by the card issuer. If the issuer of the payment card does not authorize the payment to Yusty 1914, the Customer must contact the issuer of their card to solve the problem. In such a case, Yusty 1914 will not be responsible for any delays or non-delivery that occur. In the event that the user makes the payment by credit card, the bank details will be transmitted through a secure protocol to the bank in charge of providing the respective remote electronic payment services, without any third party being able to access them in any case. Said data will never be used by Yusty 1914 other than in order to complete the procedures related to the purchase, issue the corresponding refunds in case of possible returns and prevent and inform the police forces in the event that it is committed or is about to be committed some fraud. The purchase amount will be charged at the time the order is confirmed and the confirmation is sent to the Client.
If you place an order through the Site, the Customer must provide the personal information indicated, such as delivery address, billing address and information on the payment method. Yusty 1914 reserves the right to reject, cancel and void orders at any time. Yusty 1914 may reject, cancel or cancel a Client's order if there is a pending unresolved conflict regarding the payment of a previous order or if it suspects that the Client has carried out fraudulent activities or, where appropriate, has infringed the provisions of these Conditions of Sale.
After placing an order through the Site, the Customer will receive a confirmation email containing the order reference number assigned by Yusty 1914, confirming that the order has been received. It is important that the Customer retain this order reference number in case he needs to make inquiries related to it in the future.
All orders are systematically delivered in exclusive special packaging.
7. DELIVERY POLICY
Once the order has been processed and is ready for shipment, Yusty 1914 will provide the Customer with a tracking number with which to track the status of the order.
On delivery, it requires the signature of a person of legal age to confirm receipt of the order, after which the risk and responsibility for the Products purchased are transferred to the Customer. If the Customer specifies a recipient for the shipment other than the Customer himself (for example, if it is a gift), then the Customer understands and agrees that the proof of signature of the recipient in question (or at the corresponding delivery address ) will be sufficient proof of delivery and fulfillment of the sales contract, transferring the risk and responsibility to the recipient in the same way as if the Product had been delivered to the Customer.
8. RIGHT OF RETURN
The Customer may return the items in accordance with the exchange and return policy specified on the returns page .
The Client has the right to a return within fourteen (14) calendar days from the date on which Yusty 1914 confirmed the shipment of the order. Returns will not be accepted after the refund period has elapsed.
Items purchased through the Site can be returned to the Returns Department at the following address:
Yusty 1914 – Returns
Ayala Street, 20, Mezzanine.
To return an item, you can do so through the Site, in the My Account section or by contacting customer service firstname.lastname@example.org, to obtain the corresponding return documentation and all the relevant information for the return. The Client can also make the return in person at our Yusty 1914 store, located at Calle Ayala, 20, mezzanine in Madrid, 28001.
Returns will not be accepted for items that are not in good condition, or that do not include the packaging in its original state and the item's security label intact. Before proceeding to make a refund or exchange, Yusty 1914 will carefully verify that the returned items meet the necessary requirements.
In the event that a product is returned, the Customer is the only person entitled to receive a refund. Under no circumstances will the recipient of a gift be entitled to receive a refund.
Once we have accepted your return, the refund will be completed using the original method of payment. Please note that refunds may take several days to process depending on your bank or credit card provider.
9. CHANGE POLICY
To make an exchange through the Site, the Customer must return the purchased item and place a new order. The return of the item to be exchanged will be governed by the return conditions specified above.
The Customer can make an exchange of an item purchased through the Site at the Yusty 1914 store, located at Calle Ayala, 20, mezzanine, Madrid, 28001.
10. MISCELLANEOUS PROVISIONS
Jurisdiction and Applicable Law. The provisions of these Conditions of Sale will be governed by the provisions of the laws of Spain. Likewise, the contract for the purchase of the Products and the conflicts or claims related to it will be governed by the provisions of the laws of Spain. Except for what is established by Law, the Client and Yusty 1914 accept that the courts of Madrid (Spain) will have exclusive jurisdiction.